Marylebone Carpet Cleaning Modern Slavery Statement

This Modern Slavery Statement is made by Marylebone Carpet Cleaning in recognition of our responsibility to prevent modern slavery and human trafficking in our operations and supply chains. We are committed to conducting our business ethically, transparently, and in accordance with applicable laws and recognised best practice.

Our Business and Supply Chain

Marylebone Carpet Cleaning provides professional carpet, upholstery, and related cleaning services to residential and commercial clients. Our operations involve directly employed staff and a network of approved suppliers who provide cleaning products, equipment, maintenance services, and certain outsourced functions.

We recognise that risks of modern slavery can exist at various points in the supply chain, particularly where products or raw materials originate from higher-risk sectors or jurisdictions. We aim to work only with suppliers and partners who share our commitment to ethical labour standards.

Zero-Tolerance Approach to Modern Slavery

We have a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, child labour, debt bondage, and exploitation. This applies to our own operations and to all business relationships, including suppliers, contractors, and other service partners.

We expect everyone working with or for Marylebone Carpet Cleaning to respect and uphold this policy. Any identified breach or credible suspicion of involvement in modern slavery may result in the immediate termination of the business relationship and, where appropriate, reporting to the relevant authorities.

Policies and Governance

Our approach to modern slavery risk is supported by internal policies covering ethical conduct, recruitment, equal opportunities, anti-bribery, and whistleblowing. These policies are communicated to staff as part of induction and ongoing training, and are overseen by senior management, who are responsible for ensuring they are implemented effectively.

We aim to embed respect for human rights and fair working practices in our daily decision-making, contracting arrangements, and performance expectations for employees and suppliers alike.

Supplier Due Diligence and Audits

We seek to work with suppliers who can demonstrate robust labour practices and compliance with applicable employment and human rights laws. As part of our supplier onboarding and ongoing relationship management, we may conduct due diligence activities designed to identify, assess, and mitigate modern slavery risk.

These activities may include requesting information on labour policies, certifications or codes of conduct, and, where appropriate, verification of recruitment practices and worker protections. We reserve the right to conduct audits or site visits, either announced or unannounced, to check adherence to our standards.

Where suppliers are found not to meet our expectations, we may require corrective action plans with defined timescales. Failure to make satisfactory improvements can lead to suspension or termination of the business relationship.

Reporting Concerns and Whistleblowing

Marylebone Carpet Cleaning encourages employees, contractors, suppliers, and any other stakeholders to raise concerns about potential or actual instances of modern slavery or human rights abuses connected to our operations or supply chain.

Concerns can be reported through internal reporting channels, including line managers or senior management. Reports can be made confidentially, and we will take all reasonable steps to protect individuals who raise concerns in good faith from victimisation or retaliation.

All reports will be treated seriously, assessed promptly, and investigated where appropriate. Where concerns are substantiated, we will take immediate remedial action and consider whether notification to the relevant authorities is required.

Training and Awareness

We aim to increase awareness of modern slavery risks among our employees, particularly those involved in procurement, supplier management, and recruitment. Training and guidance will focus on recognising risk indicators, understanding our policies, and knowing how to raise concerns.

By building knowledge and awareness, we seek to ensure that potential risks are identified early and addressed appropriately.

Monitoring, Review, and Continuous Improvement

We are committed to continuous improvement in our approach to tackling modern slavery. This statement and our related processes will be reviewed at least annually by senior management to ensure they remain effective, up to date, and aligned with evolving best practice and legal requirements.

As part of the annual review, we will consider feedback from stakeholders, lessons learned from any incidents or investigations, and the effectiveness of our due diligence and audit activities. Where necessary, we will update our policies, training, and supplier requirements to strengthen our preventative measures.

This statement has been approved by the management of Marylebone Carpet Cleaning and represents our ongoing commitment to preventing modern slavery and human trafficking in our business and supply chains.